FDA 483 OBSERVATION · #111 OF 1,923 MOST-CITED

Training of employees and records

FDA cited this observation 269 times across 250 firms in recent inspections. Below: how it breaks down by program area and fiscal year, and real examples of how FDA worded it on Form FDA 483.

What this grouping is not

An observation-type page groups FDA’s published citation records. The grouping, the compliance steps and the root causes are SPEQ synthesis, not an FDA classification of any citation, and a count measures what FDA published rather than risk.

BY PROGRAM AREA
Foods269
BY FISCAL YEAR
FY202240
FY202133
FY202045
FY201990
FY201855
FY20176

What this observation means, and how to comply

SPEQ's practitioner reading of this finding. The regulatory basis is a cited fact; the interpretation, compliance steps, and root causes are SPEQ synthesis — not an FDA classification of the citation.

21 CFR 117.4

Human-food CGMP requires that everyone engaged in manufacturing, processing, packing, or holding be qualified through a combination of education, training, or experience to perform their assigned duties, and that the required training be documented in records.

Why FDA writes it — FDA cites this when employees handling food or food-contact surfaces have no documented training in food hygiene and safety, because untrained staff are a direct route to contamination, allergen cross-contact, and unsanitary practices.

HOW TO COMPLY
  • Provide role-appropriate training in the principles of food hygiene and food safety, including employee health and personal hygiene, on hire and periodically.
  • Match training and qualification to each person’s assigned duties, including supervisors overseeing controls.
  • Keep dated training records identifying the person, the topic, and the trainer, and retain them for FDA review.
WHY FIRMS GET CITED
  • Onboarding staff into food-handling roles without formal, documented food-safety training.
  • Training happens verbally on the floor but is never recorded, so compliance cannot be demonstrated.
PROFESSIONAL · REMEDIATION PLAYBOOK · SPEQ SYNTHESIS

How to close this finding — and stop it recurring

CHECKING ACCESS

Checking your Professional access…

What this observation is associated with

Firms cited for this observation also appear in FDA compliance actions — warning letters, injunctions, or seizures — at 1.9× the rate of the average FDA-cited firm (14.4% vs 7.8%), across 250 FEI-matched firms.

This is an association, not causation, and reflects co-occurrence in FDA's records — not a claim that the observation caused or preceded the action.

CHECKING ACCESS

Checking your Professional access…

How FDA worded it — real examples

You did not train employees in the principles of food hygiene and food safety and have records documenting training of qualified individuals.

New England Pretzel & Popcorn Co. · Lawrence, Massachusetts · Foods · 2022-05-19

You did not train employees in the principles of food hygiene and food safety and have records documenting training of qualified individuals.

Q PLUS FOOD, LLC · Lauderhill, Florida · Foods · 2022-05-12

You did not train employees in the principles of food hygiene and food safety and have records documenting training of qualified individuals.

Deluxe Italian Bakery Inc. · Runnemede, New Jersey · Foods · 2022-04-29

You did not train employees in the principles of food hygiene and food safety and have records documenting training of qualified individuals.

The Bonami Baking Company, Inc. · Pittsburg, California · Foods · 2022-04-22

You did not train employees in the principles of food hygiene and food safety.

O'Pelle Enterprises, Inc. · Pompano Beach, Florida · Foods · 2022-04-21

You did not have records documenting training of qualified individuals.

The Ben Heggy Candy Co · Canton, Ohio · Foods · 2022-04-18

Related SPEQ references

Where to read the requirements behind this observation area on SPEQ. These are SPEQ's topic and audience pages — not an FDA classification of the citation.

Food industry →

Examples are a representative sample of FDA's published inspection observations. Open the 483 observation explorer →