FDA 483 OBSERVATION · #56 OF 1,923 MOST-CITED

Written procedures not established/followed

FDA cited this observation 443 times across 398 firms in recent inspections. Below: how it breaks down by program area and fiscal year, and real examples of how FDA worded it on Form FDA 483.

What this grouping is not

An observation-type page groups FDA’s published citation records. The grouping, the compliance steps and the root causes are SPEQ synthesis, not an FDA classification of any citation, and a count measures what FDA published rather than risk.

BY PROGRAM AREA
Drugs443
BY FISCAL YEAR
FY202639
FY202558
FY202448
FY202328
FY202230
FY202114
FY202021
FY201952
FY201850
FY201752
FY201651

What this observation means, and how to comply

SPEQ's practitioner reading of this finding. The regulatory basis is a cited fact; the interpretation, compliance steps, and root causes are SPEQ synthesis — not an FDA classification of the citation.

21 CFR 211 / 21 CFR 820 (written-procedure requirements)

Written procedures required by the quality system were not established, or were established but not followed — a general finding that the controlling documents for an activity either did not exist or were not adhered to in practice.

Why FDA writes it — Established-and-followed is the two-part test for a written procedure. Failing either half means the activity is not under documented control — so this is one of the most common findings across drug and device operations, and it usually underlies other, more specific observations.

HOW TO COMPLY
  • Establish the written procedures the regulation requires for the activity, with the necessary scope and detail.
  • Follow the procedures in practice, and record that they were followed.
  • Keep procedures current with actual practice so adherence is achievable.
  • Train personnel to the procedures and document the training.
WHY FIRMS GET CITED
  • Procedures exist but practice has drifted from them, so they are not actually followed.
  • Required procedures were never established for an activity done informally.
PROFESSIONAL · REMEDIATION PLAYBOOK · SPEQ SYNTHESIS

How to close this finding — and stop it recurring

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What this observation is associated with

Firms cited for this observation also appear in FDA compliance actions — warning letters, injunctions, or seizures — at 4.5× the rate of the average FDA-cited firm (34.9% vs 7.8%), across 398 FEI-matched firms.

This is an association, not causation, and reflects co-occurrence in FDA's records — not a claim that the observation caused or preceded the action.

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How FDA worded it — real examples

Written procedures are not established for the cleaning and maintenance of equipment, including utensils, used in the manufacture, processing, packing or holding of a drug product.

Rainbow Gold Products Inc · Sardis City, Alabama · Drugs · 2026-06-18

Written procedures are not established for the cleaning and maintenance of equipment, including utensils, used in the manufacture, processing, packing or holding of a drug product.

The Flower Remedy LLC · Englewood, Colorado · Drugs · 2026-06-12

Written procedures are not established and followed for the cleaning and maintenance of equipment, including utensils, used in the manufacture, processing, packing or holding of a drug product.

Catalent Pharma Solutions LLC · Morrisville, North Carolina · Drugs · 2026-05-22

Written procedures are not established and followed for the cleaning and maintenance of equipment, including utensils, used in the manufacture, processing, packing or holding of a drug product.

Unither Manufacturing LLC. · Rochester, New York · Drugs · 2026-05-15

Written procedures are not established and followed for the cleaning and maintenance of equipment, including utensils, used in the manufacture, processing, packing or holding of a drug product.

Sombra Cosmetics, Inc · Albuquerque, New Mexico · Drugs · 2026-05-08

Written procedures are not established and followed for the cleaning and maintenance of equipment, including utensils, used in the manufacture, processing, packing or holding of a drug product.

Topical Pharmaceuticals, Inc. · Addison, Illinois · Drugs · 2026-05-07

Related SPEQ references

Where to read the requirements behind this observation area on SPEQ. These are SPEQ's topic and audience pages — not an FDA classification of the citation.

Pharmaceutical quality system →Pharma industry →

Examples are a representative sample of FDA's published inspection observations. Open the 483 observation explorer →