FDA 483 OBSERVATION · #259 OF 1,923 MOST-CITED

Servicing - Lack of or inadequate procedures

FDA cited this observation 114 times across 109 firms in recent inspections. Below: how it breaks down by program area and fiscal year, and real examples of how FDA worded it on Form FDA 483.

What this grouping is not

An observation-type page groups FDA’s published citation records. The grouping, the compliance steps and the root causes are SPEQ synthesis, not an FDA classification of any citation, and a count measures what FDA published rather than risk.

BY PROGRAM AREA
Devices114
BY FISCAL YEAR
FY20263
FY202510
FY20246
FY20239
FY202212
FY20216
FY20208
FY20199
FY201822
FY201713
FY201616

What this observation is associated with

Firms cited for this observation also appear in FDA compliance actions — warning letters, injunctions, or seizures — at 1.8× the rate of the average FDA-cited firm (13.8% vs 7.8%), across 109 FEI-matched firms.

This is an association, not causation, and reflects co-occurrence in FDA's records — not a claim that the observation caused or preceded the action.

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How FDA worded it — real examples

Procedures or instructions for performing servicing activities and verifying that servicing meets specified requirements have not been adequately established.

Specialty Health Products CO, LLC · Phoenix, Arizona · Devices · 2025-12-11

Procedures or instructions for performing servicing activities and verifying that servicing meets specified requirements have not been adequately established.

Medidenta · Las Vegas, Nevada · Devices · 2025-11-05

Procedures or instructions for performing servicing activities and verifying that servicing meets specified requirements have not been established.

Drake Precision Dental Laboratory · Charlotte, North Carolina · Devices · 2025-11-05

Procedures or instructions for performing servicing activities have not been adequately established.

Dane Technologies · Maple Grove, Minnesota · Devices · 2025-08-25

Procedures or instructions for performing servicing activities and verifying that servicing meets specified requirements have not been adequately established.

ATZ Manufacturing · Marshall, Minnesota · Devices · 2025-07-24

Procedures or instructions for performing servicing activities and verifying that servicing meets specified requirements have not been established.

Horizon Scientific · Summerville, South Carolina · Devices · 2025-04-18

Related SPEQ references

Where to read the requirements behind this observation area on SPEQ. These are SPEQ's topic and audience pages — not an FDA classification of the citation.

Pharmaceutical quality system →Medical devices →

Examples are a representative sample of FDA's published inspection observations. Open the 483 observation explorer →