← 483 OBSERVATION EXPLORER

FDA 483 OBSERVATION · #881 OF 1,000 MOST-CITED

Complaint handling procedures not documented

FDA cited this observation 16 times across 16 firms in recent inspections. Below: how it breaks down by program area and fiscal year, and real examples of how FDA worded it on Form FDA 483.

BY PROGRAM AREA
Devices16
BY FISCAL YEAR
FY202616

How FDA worded it — real examples

Procedures for timely complaint handling have not been documented.

Marine Polymer Technologies · Topsfield, Massachusetts · Devices · 2026-07-06

Procedures for timely complaint handling have not been adequately documented.

Joylux, Inc. · Seattle, Washington · Devices · 2026-06-15

Procedures for timely complaint handling have not been adequately documented.

KeriCure Inc. · Land O Lakes, Florida · Devices · 2026-06-11

Procedures for timely complaint handling have not been adequately documented.

Biomerics Precision Concepts Group · Winston Salem, North Carolina · Devices · 2026-05-21

Procedures for timely complaint handling have not been adequately documented.

Lumitex Medical Devices Inc · Brecksville, Ohio · Devices · 2026-05-01

Procedures for timely complaint handling have not been adequately documented.

Oak Ridge Products, LLC · Mchenry, Illinois · Devices · 2026-04-01

Related SPEQ references

Where to read the requirements behind this observation area on SPEQ. These are SPEQ's topic and audience pages — not an FDA classification of the citation.

Quality risk managementPharmaceutical quality systemMedical devices

Examples are a representative sample of FDA's published inspection observations. SPEQ is not affiliated with the FDA; this is a reference view of public FDA data.

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